Glossary

Terms used throughout the Dash Open API and Webhook spec.

provider

You — the integrating partner. (Renamed from "merchant" in v4.1.)

providerOrderID

Your AWB / order reference, supplied on Create Delivery. Returned in every webhook and read endpoint.

deliveryID

Dash-issued opaque id for a delivery, prefixed DE-. Used on every read, cancel, and notify call.

AWB

Air Waybill — industry term for the partner-side shipment number, used interchangeably with providerOrderID.

courier

The driver assigned to the delivery. courier.name and courier.phone become available from PENDING_PICKUP onward, and may change while in flight.

service category

EXPRESS (on-demand last-mile) or LOGISTIC (warehouse-verified, multi-leg). Different state-machine paths.

service type

Variant inside a category. EXPRESS supports INSTANT and SAME_DAY.

POD

Proof of Delivery — bundle of photos captured by the driver. Types: PICKUP_PROOF, DELIVERY_PROOF, FAILED_PROOF.

COD

Cash on Delivery — the driver collects cash on handover when paymentMethod = CASH. Amount specified in cashOnDelivery.amount.

Sandbox

Test environment. Same host as production; differentiated by the client_key / client_secret pair you exchange for a token.

x-client-time-zone

Header on quote / create requests. Accepts Asia/Jakarta, Asia/Makassar, Asia/Jayapura.

Authentication Key/Value

Webhook-side credential pair. You define both in the Portal; Dash sends them on every webhook POST so you can verify the call.